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GISMO - Cannot load GM7S32.dll

When trying to install the GoldMine Outlook link, just after it asks for the GoldMine username and password, it may pop a dialog box informing you that it can't load the GM7S32.DLL.

If you have performed a local GoldMine install this error should not occur, but if you haven't or just need to check try the following.

Check that GoldMine runs on the machine.
Goto the c:\program files\GoldMine folder, and verify that GM7S32.DLL exists.
Check that the folder exists in the path statement.

To modify the path statement right click on the 'My Computer' icon.
Select Properties.
Select the Advanced tab.
Select Environment Variables.
Highlight PATH and click Edit.

Add a semicolon (;) and then the path to the GM7S32.DLL to the end.

Example:
c:\windows;c:\program files\goldmine

Save the changes.


15 January 2010  IB      GoldMine CRM


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Softstuff accepts no responsibility for the use of information contained within this item. No warranties are implied or provided and it is advised that you have a working knowledge of the technologies contained, and we will not be held liable for system downtime, or data loss caused, unless we have specifically advised in writing to you that this is the case during the course of a support issue raised and accepted by us.
 

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